1. Preamble

This policy outlines the way Ordonnia uses your Personal Information for the operation of its services. It is established solely in the English language.

In this policy, the following terminology is used:

• "the Service" refers to all websites, applications, or services operated or offered by Ordonnia;
• "We", "Us", or "Ordonnia" refers to the current operator of the Service, the listed owner of the Ordonnia.com domain;
• "Personal Information" or "Data" refers to any information you have provided through us through our websites or applications;
• Our "Mandatees" are volunteers or sole traders that help us with the operation of the Service ("Ordonnia Help").

The controller of your personal data is Ordonnia, operated by the sole-trader registered as the owner of the "Ordonnia.com" domain, established in the Czech Republic. You may contact us at [email protected].

2. Basis

We operate under the jurisdiction of the Czech Republic. As such, we process any Personal Information you provide in accordance with the General Data Protection Regulation of the European Union, and more precisely the Act No. 110/2019 Coll. of the Czech Republic.

Our basis for the processing and usage of your Personal Information is the contractual relationship you have started with Ordonnia when using the Service, as outlined by our Usage Policy and our other Core Policies.

We also collect additional information with your consent, namely information pertaining to marketing, analytics, or advertising.

Some Personal Information is processed on the basis of our contract with you (e.g., providing the Service), while other data, such as for marketing or analytics, is processed based on your explicit, withdrawable consent.

3. Uses and nature of your Data

a. Collected information

The Personal Information we usually collect about you are:

• Username ("Identity name")
• E-mail address
• Phone number
• Self-declared country of residence, and all countries of log-in
• Connections to social media accounts (self-declared and detected)
• Exact date of birth
• Demographical information, such as your gender, income range, interests
• Payment information

We also collect Data about you that may contain Personal Information, such as:

• Your messages or texts sent on the Service
• Logging data about your usage of the Service
• Analytical and engagement data

Any other information you provide to us through free-form text inputs engages your sole responsibility in their processing.

b. Automated decision processing

We may use automated decision processing mechanisms, including the use of Artificial Intelligence. When a decision is processed automatically, we will always offer you the option of having the decision re-reviewed by a human. We closely monitor automated decision processing.

Automated decision making is only used for internal prioritization, moderation, approval, or routing purposes. It does not produce legal effects or similarly significant consequences for you. If it ever does, we will ask for your explicit consent and inform you of the logic involved.

c. Use of your information

Ordonnia will use your Personal Information for the good operation of its Service, and for other reasons, such as marketing, analytics, or advertising. Unless explicitly disclosed so, we never sell any data to a third-party.

We retain your information until your contractual relationship with the Service expires, and for an additional two years after that. Some information, such as invoices, or compliance information, may be kept for longer on the basis set by law.

4. Disclosure of your Information and Third Parties

a. Internal disclosure

The Service may disclose your information to our Mandatees, mainly for the proper operation of the Service. Our Mandatees are held to strict data protection frameworks and may not reuse your data or keep your data outside of the use they must make of it to help us operate the Service.

b. Hosting providers

Your information is securely stored by Be1Host SAS (commercially trading as "InovaPerf"), registered in France under the SIRET 801 425 224 00020, at the address 14 rue Charles-V, 75004 Paris, France.

Our Service is often routed through the Cloudflare proxy, operated by the company Cloudflare, Inc. registered in the United States of America, at the address 101 Townsend St, San Francisco, CA.

We may use other temporary hosting providers for your data that adhere to strict privacy regulations and that cannot directly access your data.

c. Third parties

Your Data or Personal Information may also be disclosed to other third parties. We use Google Analytics, Google AdSense, and Google Tag Manager for the operation and advertising of our Service. These services are operated by Google Ireland Limited or Google LLC. We invite you to consult Google's Privacy Policy as well as ours: https://policies.google.com/privacy

We may disclose your personal data to OpenAI under their Services Agreement for API Services for automated processing or for artificial intelligence analysis. We invite you to consult OpenAI's Privacy Policy as well as ours: https://openai.com/policies/services-agreement/.

d. Additional disclosures

We may also disclose your information:

• To the extent that we are required to do so by law;
• Because of any legal proceedings involving you or involving Us;
• To the purchaser (or potential purchaser) of any business or asset in our possession that we wish to sell (or are considering selling), after informing you of that new purchaser;
• To any person or organization that we believe in good faith to be part of law enforcement or a government agency either at their request or when we believe it will be in their or our best interests;
• To manage the Service.

Your information may also be disclosed alone or grouped with other information after full anonymisation to disclose statistics for marketing, commercial or educational purposes.

e. International data transfers

We may transfer your data to servers based in the United States of America or in Canada. When these transfers happen, they are done under framework agreements that ensure a protection level equivalent to the one set forth by the General Data Protection Regulation.

5. Security of your information

We strive to keep your information always secure. Your data is always transmitted to us over the HTTPS protocol (or similarly secured protocols) and is stored on secured servers with up-to-date software and robust security precautions.

You are responsible for maintaining the confidentiality of the credentials you use to access the Service. Ordonnia or its Mandatees will never ask you for your password, or for any sensitive personal information outside of the Service.

6. Your Rights

a. Contractual rights

We undertake to give you the fullest control of your personal data as possible. We will undertake to modify any Personal Information at your request, and to let you access all of your personal information through our Service.

Should you want to have your account deleted, we offer a simple account anonymization process that will clear all Personal Information (but not Data) from your account. You may request this procedure (known as "Identity deletion") through our contact channels detailed on our Usage Policy.

b. Legal rights

We will honor the privacy rights applicable to your current region or country.

If we do not have substantial evidence of your residence in the country for which you request to apply the rights of, we may request additional evidence, such as a proof of Identity. We do not keep any proof of Identity beyond verification.

All request to exert a legal right, such as your Right to Erasure, must be sent to [email protected]. Our Mandatees are not fit to assist you through our usual support channels, and these support channels may only be used for general information.

You have the right to object to the processing of your personal data when the processing is based on our legitimate interests, or for direct marketing purposes, including profiling related to such marketing.

You have the right to request your Personal Information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where processing is based on consent or contract and carried out by automated means.

c. Supervisory authority

The Service is operated in the Czech Republic. You have the right to lodge a complaint with a data protection authority. In the Czech Republic, this is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů): https://www.uoou.cz/en/

7. Cookies

We use cookies to operate our Service. You may consent to only receive operational cookies, or you may accept additional marketing or performance cookies to be added on your device. The cookies we store are:

Cookie name	Purpose	Author	Expiry	Category	Type
logcook	Account authentication cookie	Ordonnia	Session / No expiry	Strictly Necessary	First-party
language	Stores your language preference	Ordonnia	Persistent	Functional	First-party
mw_session, MediaWiki cookies	Created from the use of our wikis, for safety or account purposes	Ordonnia (MediaWiki software)	Session / Varies	Strictly Necessary	First-party
cookieconsent	Stores your cookie consent data	Ordonnia	Persistent	Functional	First-party
__gads	Google Ads data. For marketing & tracking purposes	Google	Up to 13 months	Marketing	Third-party
_ga and similar (_gid, etc.)	Google Analytics data. For analytics purposes	Google	Up to 2 years	Analytics	Third-party
g_state, G_ENABLED_IPDS	Google Sign-in cookies. For functional login features	Google	Varies (hours–days)	Functional	Third-party
PHPSESSID	PHP Session ID. Unique identifier for your session on our website	Ordonnia	Session	Strictly Necessary	First-party

8. Updates to this Policy

We may occasionally update this policy by posting a new version on the Service. You should check this page regularly to ensure that you are aware of any changes to this policy.

9. Contact

You may contact us through the following channels:

• For legal requests, please exclusively send an e-mail from your linked Identity e-mail to [email protected]
• For any other requests, you may either use our official channels at https://ordonnia.com/help, or e-mail us at [email protected]